Short Answer
If you find issues during the final walk-through, document them with photos and notify your agent immediately. Depending on the severity, you can request the seller fix the issue before closing, negotiate a credit at closing, or delay closing until the issue is resolved. For minor issues, you may choose to accept a credit or handle it yourself. For major issues like a broken HVAC or water damage, you should not close until the issue is addressed.
Issues found during the final walk-through can range from minor to deal-breaking. The most common issues include repairs that were not completed, the home not being cleaned or vacated as agreed, items left behind that were supposed to be removed, or new damage that occurred after the inspection. Document everything with photos and videos. Contact your agent immediately. Your agent will discuss the issue with the seller's agent and propose a solution. For minor issues, a credit at closing is often the easiest solution. You get money to fix the issue yourself, and the closing proceeds on time. For significant issues, you may need to delay closing until the repair is made. For major issues like a non-functioning HVAC or a leaking roof, do not close until the problem is resolved. The seller is contractually obligated to deliver the property in the agreed-upon condition. Your agent and attorney will advocate for you and ensure the issue is addressed before you become responsible for the property.
Bob's Advice
Redfin Senior Agent · AI Certified Agent
I have handled walk-through issues from a missing light fixture to a broken furnace. The key is staying calm and focused on a solution. Most sellers are reasonable and will address legitimate issues. If the issue is minor, I usually recommend accepting a credit and handling it yourself after closing. It keeps the closing on track and avoids the hassle of scheduling repairs. If the issue is major, I will fight to get it resolved before you sign. Either way, I will be in your corner.
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