Selling Your Home

How do I choose between a full-service and flat-fee agent?

By Bob Millaway July 26, 2026

Short Answer

A full-service agent handles everything from pricing and marketing to showings, negotiations, and closing. They typically charge a percentage commission of 5% to 6% of the sale price. A flat-fee agent provides limited services, such as listing your home on the MLS, for a flat fee. You handle showings, negotiations, and paperwork yourself. The right choice depends on your experience, comfort level, and how much support you need. For most sellers, a full-service agent provides more value through higher sale prices and smoother transactions.

The difference between full-service and flat-fee agents comes down to the level of support and expertise. A full-service agent provides a comprehensive package: comparative market analysis, pricing strategy, professional photography and videography, staging consultation, MLS listing, syndication to real estate websites, showings and open houses, offer negotiation, contract management, and guidance through inspections, appraisal, and closing. A flat-fee agent typically lists your home on the MLS for a few hundred dollars and may provide a lockbox and yard sign. You are responsible for everything else: pricing, showings, negotiations, paperwork, and managing the transaction. A full-service agent is worth the investment for most sellers. Studies show that agent-assisted sales typically sell for 5% to 10% more than FSBO homes. The agent's expertise in pricing, marketing, and negotiation can more than offset the commission cost. Flat-fee agents can make sense for experienced sellers who are comfortable handling the process themselves.

Bob Millaway

Bob's Advice

Redfin Senior Agent · AI Certified Agent

I am biased, but I believe a good full-service agent pays for themselves. I have helped sellers net thousands more by pricing strategically, staging effectively, and negotiating skillfully. If you are comfortable handling the process yourself, a flat-fee agent can save you money on commission. But I have seen FSBO and flat-fee sellers make costly mistakes on pricing, disclosures, and legal issues. Let us talk about what you need and what level of support would make you feel confident.

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