Mortgages & Financing

Should I use a mortgage broker or bank?

By Bob Millaway July 26, 2026

Short Answer

Both mortgage brokers and direct lenders (banks) can help you get a home loan, but they work differently. A mortgage broker shops your loan to multiple lenders to find the best rates and terms, saving you time and potentially money. A bank or direct lender uses its own loan products and may offer more streamlined processing. The right choice depends on your financial situation and what you value most.

Mortgage brokers act as intermediaries who have relationships with multiple wholesale lenders. They can compare loan products from different sources and find the best fit for your situation. Brokers often have access to products that banks do not offer, and they can be especially helpful if you have a non-standard financial situation. Direct lenders, including banks, credit unions, and online lenders, originate loans using their own money. They may offer faster processing and more certainty about closing timelines because they control the entire process. Some buyers prefer the convenience of working with a bank where they already have a relationship. The key difference is that brokers shop for you, while direct lenders offer their own products. Both can offer competitive rates. The most important factor is choosing a lender who is responsive, transparent about fees, and can close on time.

Bob Millaway

Bob's Advice

Redfin Senior Agent · AI Certified Agent

I work with several lenders in South Jersey, including both brokers and direct lenders. I have seen both help buyers get great rates. The most important factor is not whether they are a broker or a bank, but whether they communicate well and can close on time. I can give you referrals to lenders I trust based on my experience working with them. Let us talk about what kind of lender fits your needs best.

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