General Real Estate

How do I file a complaint against a real estate agent?

By Bob Millaway July 26, 2026

Short Answer

To file a complaint against a real estate agent in New Jersey, contact the New Jersey Real Estate Commission, which is part of the Division of Consumer Affairs. You can file a complaint online or by mail. You will need the agent's name and license number, a detailed description of the issue, and any supporting documentation. The Commission will investigate the complaint and may take disciplinary action if the agent violated real estate laws or regulations. For serious issues, consult with an attorney.

The New Jersey Real Estate Commission is responsible for regulating real estate agents and brokers. If you believe an agent has violated the law, acted unethically, or breached their duties, you can file a formal complaint. The process begins by gathering all relevant documentation, including your contract, emails, texts, and any other evidence of the issue. Write a detailed description of what happened, including dates, names, and specific actions. File the complaint through the NJ DCA website or by mail. The Commission will review your complaint and determine whether to investigate. If the investigation finds that the agent violated the law, the Commission can take disciplinary action, including a warning, fine, license suspension, or license revocation. The Commission cannot award you monetary damages. If you have suffered financial losses, you may need to file a separate civil lawsuit or pursue mediation. Complaints should be filed as soon as possible after the incident, as there may be time limits for filing.

Bob Millaway

Bob's Advice

Redfin Senior Agent · AI Certified Agent

I hope you never need to file a complaint against an agent, but it is important to know that the process exists. If you feel that an agent has treated you unfairly or acted unethically, you have the right to report them. The New Jersey Real Estate Commission takes complaints seriously. Before filing a complaint, try to resolve the issue directly with the agent or their broker. Many problems can be resolved without a formal complaint. If you are unsure whether your issue warrants a complaint, talk to an attorney who specializes in real estate law.

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